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Start working with usAt Big Brothers Big Sisters, we’re always looking for talented, dedicated people who believe in the power of role models and the potential of children.

Big Brothers Big Sisters is now hiring for a full-time Program Director!

Reports To: President & Chief Executive Officer

This position's main purpose is to establish strategic direction for the program function and oversees program design and implementation to ensure achievement of strategic annual goals. Ensure collaboration and alignment with other internal departments and advocates for support from community partners.


Essential Duties and Responsibilities

  • Accountable for program performance. Monitors operational effectiveness using work flow and tracking systems (i.e. AIM); gathers accurate information for reports, tracks performance & develops measures to ensure growth, Minimize BBBS risk with a continual focus on protecting child safety and meet annual agency program goals.
  • Communicates to Leadership Team, Staff and Boards on matters of program effectiveness, youth outcomes and child safety. Establishes and ensures a system for quality assurance and youth protection.
  • Maximizes program outcomes, using the strategic plan to guide actions. Engages in a focused review of program outcomes and strategies that will improve outcomes. Manages critical service and workflow issues that are impacting the ability to provide quality services. Develops and implements new program initiatives to expand mentoring services or target community issues as directed or needed.
  • Develops and maintains positive working partnerships with faith- based, community, school and business leaders in the service area to educate them regarding the agency’s mission, promote involvement in agency activities, and gain their support of the agency.
  • Works with Program team to continue recruit community youth facing adversity. Drives cohesion with Community Outreach Specialist to ensure an on-going pool of targeted volunteer candidates and resources to support agency programs. Secures one volunteer recruitment event per month.
  • Hires, engages, develops, and holds staff accountable to work efficiently and effectively and to achieve individual and team goals while complying with local polices and national standards of practice. Establishes and ensures a system and culture of continuous staff learning, development and succession planning.
  • Leads performance management practices with creation of reports (including statistical results), analysis of trends and issues and presentation of information to different audiences as needed. Ensures program component of the agency’s Annual Self-Assessment (required by BBBSA) is completed in a timely manner and assures National Standards are up-to-date and enforced across agency.
  • Works in collaboration with the leadership team to make agency decisions that align with agency mission and strategic plans.
  • Ensures agency develops and maintains an organized, customer-centric service delivery model, (outreach, customer service, enrollment, and match support) reviews and updates as needed.
  • Surfaces “best practices” that can be integrated into nationwide models for replication and investments. May represent agency at regional or national level.
  • Other duties as assigned

EDUCATION & RELATED WORK EXPERIENCE

Bachelors degree required, Masters degree preferred.

3 – 5 years of related work experience required with a minimum of 2 years staff supervision.


Equal Employment Opportunity
BBBS provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.


Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

To apply, please send your resume and cover letter to katieg@beabigcr.org.



 

Big Brothers Big Sisters is now hiring for a full-time Match Support Specialist!

Job Summary: Essential to the Big Brothers Big Sisters (BBBS) brand, the primary function of this position is to provide match support to ensure child safety, positive impacts for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers.

Performance Measures: The successful incumbent will produce positive outcomes in the following areas: match contacts done and done on time, survey compliance, match closure rate, match retention rate, average match length, volunteer rematch rate, and customer satisfaction.

Qualifications: Minimum Bachelor degree required in Social Work or related field. Must be able to obtain transportation to interact with community partners and have schedule flexibility to include evenings and weekend appointments.

How To Apply :If you are interested in this position please email resume and cover letter to katieg@beabigcr.org.

Equal Employment Opportunity : BBBS provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.

Americans with Disabilities Act : Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

 
 

Careers

One of the most rewarding ways to get involved with Big Brothers Big Sisters is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference.

Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that newfound point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on America's youth, schools, and communities.

How would you like to work at an agency that is improving the lives of children facing adversity right here in the Cedar Rapids Community?

Equal Employment Opportunity:
BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.

Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

An Opportunity for Growth

We need talented and passionate people in a variety of areas including Executive Leadership, Fund Development, Program Management, Marketing and Communications, Human Resources, Finance, and Information Technology.

We are committed to a diverse workforce with representation from every walk of life. We recognize how our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives.

Interested? Get started here:
For more information about working with us, contact Katie Grandgeorge, Operations Director, at KatieG@BeABigCR.org or 319-377-8993.

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